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info@bitblooming.co.uk
Privacy Policy
How we collect, use, and protect your personal information
Last Updated: 18th March 2026
📋 Table of Contents
1. Introduction
BitBloom Ltd ("we", "us", "our", or "the Company") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
📝 Important: By using our website and services, you confirm that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not access or use our website or services.
2. Who We Are
Company Name: Bit Blooming Ltd
Company Number: 16435171
Registered Office: Unit A, 82 James Carter Road, Mildenhall, United Kingdom, IP28 7DE [citation:1]
Email: info@bitblooming.co.uk
Phone: +44 7429 918474
For the purposes of data protection law, Bit Blooming Ltd is the "data controller" of your personal information. This means we determine the purposes and means of processing your personal data.
We are registered with the Information Commissioner's Office (ICO) as a data controller. Our ICO registration number is available upon request.
3. Information We Collect
We may collect, use, store, and transfer different kinds of personal data about you. We have grouped these as follows:
| Category | Description | Examples |
|---|---|---|
| Identity Data | Information that identifies you | First name, last name, job title |
| Contact Data | Information to contact you | Email address, phone number, postal address |
| Technical Data | Information from your device | IP address, browser type, time zone, operating system |
| Usage Data | How you use our website | Pages visited, clicks, time spent, navigation paths |
| Marketing Data | Your preferences | Marketing consents, communication preferences |
| Financial Data | Payment information | Bank account, payment card details (processed securely) |
Special Categories of Data: We do not knowingly collect any "special categories" of personal data (such as race, ethnicity, political opinions, religious beliefs, health information, or biometric data) unless explicitly provided by you for a specific purpose with your consent.
4. How We Collect Your Information
4.1 Direct Interactions
You may give us your Identity, Contact, and Financial Data by filling in forms, corresponding with us by phone, email, or otherwise. This includes personal data you provide when you:
- Enquire about our services
- Request a consultation or quote
- Sign up to receive marketing communications
- Complete contact forms on our website
- Give us feedback or make a complaint
4.2 Automated Technologies
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
4.3 Third Parties
We may receive personal data about you from various third parties, including:
- Analytics providers (such as Google Analytics)
- Advertising networks
- Social media platforms (if you interact with us through them)
- Business partners who refer you to us
5. Legal Basis for Processing
Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following bases:
Contract
To perform a contract with you or take steps at your request before entering a contract
Legal Obligation
To comply with legal or regulatory obligations
Legitimate Interests
For our legitimate business interests, provided your rights don't override these
Consent
Where you have given clear consent for us to process your data for a specific purpose
6. How We Use Your Information
We use your personal data for the following purposes:
| Purpose | Data Used | Lawful Basis |
|---|---|---|
| To provide and manage our services | Identity, Contact, Financial | Contract performance |
| To respond to enquiries | Identity, Contact | Legitimate interests |
| To improve our website and services | Technical, Usage | Legitimate interests |
| To send marketing communications | Identity, Contact | Consent |
| To comply with legal obligations | Identity, Contact, Financial | Legal obligation |
7. Sharing Your Information
We may share your personal data with the following categories of recipients:
- Service Providers: IT and system administration providers, hosting services, email delivery services, and analytics providers.
- Professional Advisers: Lawyers, bankers, auditors, and insurers who provide professional services to us.
- Regulatory Authorities: HMRC, ICO, and other authorities who require reporting of processing activities in certain circumstances.
- Business Transfers: If we sell or buy any business or assets, we may disclose your data to the prospective seller or buyer.
🔒 Our Promise: We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your data for specified purposes.
8. International Data Transfers
We may transfer your personal data to countries outside the UK. When we do, we ensure your data receives the same level of protection as it would in the UK by implementing one of the following safeguards:
- Transferring to countries that the UK Government has deemed to have adequate data protection laws.
- Using specific contracts approved by the UK Government (Standard Contractual Clauses).
- Where the transfer is to the US, ensuring the recipient is certified under the UK-US Data Bridge.
9. Data Security
We have implemented appropriate technical and organisational measures to protect your personal data from accidental loss, unauthorised access, alteration, or disclosure. These include:
- Secure servers and encrypted data storage
- SSL/TLS encryption for data transmission
- Access controls and authentication procedures
- Regular security assessments and updates
- Staff training on data protection
We have procedures in place to deal with any suspected data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
10. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
To determine the appropriate retention period, we consider:
- The amount, nature, and sensitivity of the data
- The potential risk of harm from unauthorised use or disclosure
- The purposes for which we process your data
- Whether we can achieve those purposes through other means
- Applicable legal, regulatory, tax, or accounting requirements
Typical retention periods:
- Enquiry data: 2 years after last contact
- Customer data: 6 years after contract completion (for tax purposes)
- Marketing data: Until consent is withdrawn
11. Your Legal Rights
Under data protection law, you have the following rights regarding your personal data:
Right to Access
Request access to your personal data (commonly known as a "subject access request")
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your data where there's no compelling reason to keep it
Right to Restrict
Request suspension of processing your data in certain circumstances
Right to Portability
Request transfer of your data to you or a third party
Right to Object
Object to processing based on legitimate interests or direct marketing
To exercise any of these rights, please contact us using the details in Section 15.
⏱️ Response Time: We will respond to all legitimate requests within one month. Occasionally, it may take longer if your request is particularly complex or you have made several requests.
Right to Complain: You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. You can contact them at:
- Website: https://ico.org.uk
- Phone: 0303 123 1113
- Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
13. Third-Party Links
Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. When you leave our website, we encourage you to read the privacy policy of every website you visit.
14. Changes to This Privacy Policy
We keep this Privacy Policy under regular review and may update it from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes.
This version was last updated on 18th March 2026. Historic versions can be obtained by contacting us.
15. Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us:
By Email: info@bitblooming.co.uk
By Phone: +44 7429 918474
By Post: Data Protection Officer, Bit Blooming Ltd, Unit A, 82 James Carter Road, Mildenhall, United Kingdom, IP28 7DE
Have Questions About Your Data?
Our Data Protection team is here to help with any privacy concerns or requests.
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+44 7429 918474